INDIANA – Centerstone is one of Indiana’s largest behavioral health providers and has continued to expand its reach in Richmond.
Centerstone is a nonprofit behavioral health care provider. The organization employs about 1,100 team members statewide and provides care to more than 35,000 patients each year.
Founded in 1955, Centerstone holds federal Certified Community Behavioral Health Clinic status in 15 Indiana counties.
A partnership between Centerstone and United Way Whitewater Valley led to the creation of the STRIDE Center in Richmond, a 24/7 crisis diversion center that opened in February 2025.
The center offers safe and immediate help for those facing mental health or substance use crises. Instead of being taken to jail or the hospital, people can receive care from trained specialists, peer support staff, and mobile crisis teams who focus on de-escalation and connecting individuals to resources such as housing, food assistance, and ongoing mental health services.
“By offering timely, compassionate mental health and substance use support, STRIDE helps reduce strain on hospitals and first responders while providing care that is more appropriate and person-centered. For the community, this means faster access to help, fewer crises escalating into emergencies and better outcomes for individuals and families,” said Kelly Benedict, Director of Crisis Services for Indiana.
The center offers mobile crisis teams to further their help into the community.
“Through our mobile crisis teams, we also extend services to rural counties, helping people in areas with limited resources to access support, treatment and connections to care they might not otherwise receive,” Benedict said.
Across the state, Centerstone provides substance use disorder treatment, outpatient psychiatric care and counseling, primary health care, community-based services and foster cares services. While the organization accepts Medicaid, Benedict emphasized that financial barriers should never prevent someone from receiving care.
“Our mission is to eliminate barriers that would prevent our patients from accessing quality mental health care,” said Benedict.
The collaboration between Centerstone, United Way, and city officials aims to fill longstanding gaps in mental health and social services. Partnerships with law enforcement allow officers to bring individuals directly to STRIDE instead of jail.
Community members, volunteers, and local businesses also play a key role in the center’s success. “Before opening the Richmond center, we collaborated with law enforcement agents, the fire department, the health department and United Way to get their support for bringing these essential services to the area,” Benedict said.
Teams meet regularly to review progress and work to address any challenges or barriers. Centerstone tracks data, including the number of people served, the types of services provided to patients, and outcomes related to safety, stabilization and connection to care.
Looking ahead, Benedict said the long-term vision for STRIDE is to continue strengthening partnerships and expanding outreach.
“We want to expand education and outreach to increase awareness about mental health care and reduce stigma,” said Benedict.
Image source: https://centerstone.org/